Northwest Regional Water District
Why is my water cloudy?
Cloudy water is usually the result of air in the water lines. If you put cloudy water in a clear glass and watch it for a few minutes, you should see the bubbles rise to the top and disappear
How long do I have to boil water before it is safe to drink?
Water should be boiled for three minutes.
If the water is off for a short time will it damage my water heater?
If there is a check valve installed in your service line as required, then no. If you do not have a check valve installed the water can siphon out the water heater and damage the heating elements.
What is the minimum monthly bill?
The minimum is $22.00
What is the cost for a residential tap installation?
$750 Currently. $1000 Starting July 1, 2023
How do I know if I have a leak?
Where is my account number on my bill?
Why can't I pay my bill on mobile device?
You must enable cookies and disable "Prevent Cross-Site Tracking" on iphones
Where do i connect my service line?
A 3' "Pig Tail" is left outside of the meter box for the customer to connect to.
Typically 3/4" or 1" IPS (iron pipe size) Click HERE for illustration